Your Havaianas Kids purchase can be returned or exchanged, within 10 days of purchase, as long as it meets the following requirements:

• The product is returned in its original packaging.
• The original hang tag is attached to the sandal.
• There are no visible signs of wear and tear.
• A copy of your original receipt.

If you wish to return other products to us that are not personalized, you must return these products within 10 days of receipt, and pay the shipping costs of doing so. Shoe boxes may NOT be used as mailing boxes for the Havaianas Kids. All merchandise must be returned in saleable condition.

Upon receipt of returned items, credit will be issued back to the payment method used.

A refund will be issued to your credit card for the value of the merchandise and any applicable sales tax you may have been charged. If you paid by check or money order, we will send a refund check to your billing address. Please note that we cannot refund any shipping charges.

We recommend that you advise us as soon as possible if you wish to exercise this right to return. If you wish to return, please call us at 720.851.5599.

Without exception, returns must be sent UPS, Federal Express, Express Mail or Priority Mail. All returns must be insured for full value. Please take note of your tracking number for returned merchandise. We will need the tracking number if the package becomes lost or stolen.

Return to:
A Story All My Own
17011 Lincoln Avenue #387
Parker, CO 80134
Attn: Returns Department